Within 6 hours of placing your order, we’ll contact you to review your pet’s photos and carefully listen to your requests. We’ll keep working on the design until you’re completely satisfied.
Our artisans hold their chisels in their hands, carving slowly and tracing the lines with precision, allowing the design to gradually come to life on the leather. This process typically takes 7 to 10 days.
Once the piece is complete, we’ll contact you right away. Once you’re satisfied with it, we’ll package it up and send it to you, along with our love.